{"id":3,"date":"2025-12-02T00:05:32","date_gmt":"2025-12-02T00:05:32","guid":{"rendered":"https:\/\/touchnet.anvilbrands.com\/?page_id=3"},"modified":"2026-04-07T13:12:18","modified_gmt":"2026-04-07T13:12:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/touchnet.co.za\/?page_id=3","title":{"rendered":"Cookie Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b75321 e-con-full e-flex e-con e-parent\" data-id=\"4b75321\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33364f7 elementor-widget elementor-widget-heading\" data-id=\"33364f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bdf2605 e-flex e-con-boxed e-con e-parent\" data-id=\"3bdf2605\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aecd8ba e-con-full e-flex e-con e-child\" data-id=\"aecd8ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-344dfe6 e-con-full e-flex e-con e-child\" data-id=\"344dfe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db93af7 e-con-full e-flex e-con e-child\" data-id=\"db93af7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90de19f elementor-widget elementor-widget-text-editor\" data-id=\"90de19f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Last updated:\u00a0March 2026<\/p>\n<p>TouchNet (Pty) Ltd (\u201cTouchNet\u201c, \u201cwe\u201c, \u201cus\u201c, or \u201cour\u201c) respects your privacy and is committed to protecting the personal information of our clients, partners, website visitors, and any other individuals whose information we process.<\/p>\n<p>This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the\u00a0Protection of Personal Information Act, 4 of 2013 (POPIA)\u00a0of South Africa, and, where applicable, the\u00a0General Data Protection Regulation (GDPR).<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd430ae e-con-full e-flex e-con e-child\" data-id=\"dd430ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35833d0 elementor-widget elementor-widget-heading\" data-id=\"35833d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Information We Collect<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3634ae elementor-widget elementor-widget-text-editor\" data-id=\"c3634ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may collect and process the following types of personal information:<\/p>\n<ul>\n<li>\n<p><strong>Identity information:<\/strong>\u00a0Name, surname, company name, job title.<\/p>\n<\/li>\n<li>\n<p><strong>Contact information:<\/strong>\u00a0Email address, telephone number, physical or postal address.<\/p>\n<\/li>\n<li>\n<p><strong>Business information:<\/strong>\u00a0Information related to your company, project requirements, or services requested.<\/p>\n<\/li>\n<li>\n<p><strong>Technical information:<\/strong>\u00a0IP address, browser type, device information, operating system, and usage data when you visit our website.<\/p>\n<\/li>\n<li>\n<p><strong>Marketing preferences:<\/strong>\u00a0Your consent status and preferences relating to marketing communications.<\/p>\n<\/li>\n<li>\n<p><strong>Any other information<\/strong>\u00a0you voluntarily provide to us via forms, email, phone calls, or direct communication.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c03773 e-con-full e-flex e-con e-child\" data-id=\"2c03773\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c88e177 elementor-widget elementor-widget-heading\" data-id=\"c88e177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. How We Collect Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956e621 elementor-widget elementor-widget-text-editor\" data-id=\"956e621\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We collect personal information when you:<\/p>\n<ul>\n<li>\n<p>Visit or interact with our website<\/p>\n<\/li>\n<li>\n<p>Complete a contact form or enquiry form<\/p>\n<\/li>\n<li>\n<p>Request a proposal, quotation, or services<\/p>\n<\/li>\n<li>\n<p>Subscribe to our mailing list or marketing communications<\/p>\n<\/li>\n<li>\n<p>Communicate with us via email, phone, or other channels<\/p>\n<\/li>\n<li>\n<p>Engage our services as a client or supplier<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-526c492 e-con-full e-flex e-con e-child\" data-id=\"526c492\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d13b739 elementor-widget elementor-widget-heading\" data-id=\"d13b739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. How We Use Your Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-612c9f8 elementor-widget elementor-widget-text-editor\" data-id=\"612c9f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We use personal information for the following purposes:<\/p>\n<ul>\n<li>\n<p>To respond to enquiries and provide requested information<\/p>\n<\/li>\n<li>\n<p>To deliver our services and manage client relationships<\/p>\n<\/li>\n<li>\n<p>To prepare proposals, contracts, and invoices<\/p>\n<\/li>\n<li>\n<p>To improve our website, services, and user experience<\/p>\n<\/li>\n<li>\n<p>To comply with legal, regulatory, and contractual obligations<\/p>\n<\/li>\n<li>\n<p><strong>To send marketing, promotional, or informational communications<\/strong>, where you have\u00a0<strong>explicitly consented<\/strong>\u00a0to receive such communications<\/p>\n<\/li>\n<\/ul>\n<p>Marketing communications may include updates about our services, insights, case studies, events, or other content we believe may be of interest to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8ead40 e-con-full e-flex e-con e-child\" data-id=\"f8ead40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71c81ba elementor-widget elementor-widget-heading\" data-id=\"71c81ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Marketing Communications &amp; Consent<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c4fa47 elementor-widget elementor-widget-text-editor\" data-id=\"3c4fa47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will only send you marketing communications if:<\/p>\n<ul>\n<li>\n<p>You have\u00a0<strong>opted in<\/strong>\u00a0or otherwise provided\u00a0<strong>explicit consent<\/strong>, or<\/p>\n<\/li>\n<li>\n<p>You are an existing client and the communication relates to similar services, where permitted by law<\/p>\n<\/li>\n<\/ul>\n<p>You may\u00a0<strong>withdraw your consent at any time<\/strong>\u00a0by:<\/p>\n<ul>\n<li>\n<p>Clicking the unsubscribe link in any marketing email<\/p>\n<\/li>\n<li>\n<p>Contacting us directly using the details provided below<\/p>\n<\/li>\n<\/ul>\n<p>Withdrawal of consent will not affect the lawfulness of processing prior to withdrawal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb0af4e e-con-full e-flex e-con e-child\" data-id=\"eb0af4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91b05e8 elementor-widget elementor-widget-heading\" data-id=\"91b05e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Disclosure of Personal Information<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b1c19 elementor-widget elementor-widget-text-editor\" data-id=\"74b1c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may share your personal information with:<\/p>\n<ul>\n<li>\n<p>Trusted third-party service providers who assist us in operating our business (e.g. hosting providers, email platforms, analytics services)<\/p>\n<\/li>\n<li>\n<p>Professional advisers such as accountants, auditors, or legal advisers<\/p>\n<\/li>\n<li>\n<p>Regulatory authorities or law enforcement agencies, where required by law<\/p>\n<\/li>\n<\/ul>\n<p>All third parties are required to respect the confidentiality and security of your personal information and to process it in accordance with applicable data protection laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73d1d64 e-con-full e-flex e-con e-child\" data-id=\"73d1d64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b22c939 elementor-widget elementor-widget-heading\" data-id=\"b22c939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Data Security<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6719765 elementor-widget elementor-widget-text-editor\" data-id=\"6719765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.<\/p>\n<p>While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20ccb06 e-con-full e-flex e-con e-child\" data-id=\"20ccb06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a872be9 elementor-widget elementor-widget-heading\" data-id=\"a872be9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Data Retention<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea973cd elementor-widget elementor-widget-text-editor\" data-id=\"ea973cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.<\/p>\n<p>When personal information is no longer required, it will be securely deleted or anonymised.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73a559a e-con-full e-flex e-con e-child\" data-id=\"73a559a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1190096 elementor-widget elementor-widget-heading\" data-id=\"1190096\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8. Your Rights<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-220aa4a elementor-widget elementor-widget-text-editor\" data-id=\"220aa4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Depending on applicable law, you may have the right to:<\/p>\n<ul>\n<li>\n<p>Access the personal information we hold about you<\/p>\n<\/li>\n<li>\n<p>Request correction or updating of your personal information<\/p>\n<\/li>\n<li>\n<p>Request deletion of your personal information<\/p>\n<\/li>\n<li>\n<p>Object to or restrict certain processing activities<\/p>\n<\/li>\n<li>\n<p>Withdraw consent for marketing communications<\/p>\n<\/li>\n<li>\n<p>Lodge a complaint with the Information Regulator (South Africa) or another relevant authority<\/p>\n<\/li>\n<\/ul>\n<p>Requests may be submitted using the contact details below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-386e498 e-con-full e-flex e-con e-child\" data-id=\"386e498\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90c8f32 elementor-widget elementor-widget-heading\" data-id=\"90c8f32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">9. Cookies &amp; Website Analytics<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b636c4c elementor-widget elementor-widget-text-editor\" data-id=\"b636c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve performance.<\/p>\n<p>You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f39633d e-con-full e-flex e-con e-child\" data-id=\"f39633d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b96c27 elementor-widget elementor-widget-heading\" data-id=\"2b96c27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">10. Third-Party Links<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c650b elementor-widget elementor-widget-text-editor\" data-id=\"98c650b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a25e26a e-con-full e-flex e-con e-child\" data-id=\"a25e26a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf110c9 elementor-widget elementor-widget-heading\" data-id=\"bf110c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">11. Changes to This Privacy Policy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9192371 elementor-widget elementor-widget-text-editor\" data-id=\"9192371\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.<\/p>\n<p>Any updates will be posted on this page, and the revised policy will be effective from the date indicated above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12ced0d e-con-full e-flex e-con e-child\" data-id=\"12ced0d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c83fc59 elementor-widget elementor-widget-heading\" data-id=\"c83fc59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">12. Contact Us<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ead019 elementor-widget elementor-widget-text-editor\" data-id=\"8ead019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:<\/p><p>TouchNet (Pty) Ltd<br \/>Email: notification@touchnet.co.za<br \/>Website: <a href=\"http:\/\/www.touchnet.com\">www.touchnet.com<\/a><\/p><p>By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated:\u00a0March 2026 TouchNet (Pty) Ltd (\u201cTouchNet\u201c, \u201cwe\u201c, \u201cus\u201c, or \u201cour\u201c) respects your privacy and is committed to protecting the personal information of our clients, partners, website visitors, and any other individuals whose information we process. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/touchnet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":5,"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":5381,"href":"https:\/\/touchnet.co.za\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/5381"}],"wp:attachment":[{"href":"https:\/\/touchnet.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}